Please note while wanting to place an order, MANTIS Sport International Ltd only supplies to the UK (at the moment). If you are outside of the UK and are interested in ordering a MANTIS item please refer to the Stockist page.
You may order any of our products without a MANTIS Sport International Ltd user account.
When you submit your order, you will automatically be redirected to our PayPal payment page. You can pay by Credit Card/Debit Card or by using a PayPal account. You do not need to have a PayPal account to make a purchase. Once you have submitted your payment details, you will automatically be redirected back to the MANTIS Sport International Ltd website followed by a confirmation email where you can view/track your order.
Any order placed but not paid for within 7 days will be cancelled.
MANTIS Sport International Ltd will endeavour to process your order as quickly as possible and orders received before 1pm will usually be delivered within 48hrs, depending on delivery address and stock availability.
We will despatch the product by the next working day for all orders received before 1pm.
Orders will be delivered Monday to Friday only, except for Bank Holidays.
A signature is required as proof of delivery.
If you have not received your order within 5 working days please do not hesitate to contact us through the Contact Us page.
No Fuss Return Policy
Here at MANTIS Sport International Ltd we operate a "No Fuss" return policy within 7 days of receipt of your order. This means that if you aren't happy with your order for any reason, whether it be the size doesn't fit or that it is simply not what you were expecting upon placing your order, we will accept it back for a refund on the product or an exchange (exchanged item(s) are sent out free of charge) providing you have notified us within 7 days of receipt of your order and the goods are returned to us in their original condition and packaging.
Simply return the unused item(s) in the condition that you received it in, along with details of your name, address, contact telephone number, order number and details of what the problem with the item(s) is and what you would like us to do and we will sort it out for you.
Please note that this policy does not cover items that have been used or items that are damaged in any way. MANTIS Sport International Ltd reserve the right to refuse refund or exchange on any item(s) due to hygiene reasons.
Will I be refunded any return postage costs?
We'll refund your return costs on items sold on www.mantis-sport.com, up to our standard delivery option cost, if:
- you received an incorrect item, or
- you received a damaged item, or
- you received a defective item, or
- you are returning shoes and clothing.
Goods Not Received
If you have have not received your order, please wait 7 working days before contacting us, as we cannot process a claim with our carriers.
If you have purchased your goods from another retailer / distributor please contact them directly.
If you need to return your goods, the address to send them to is:
MANTIS Sport International Ltd,
Unit 17 Easter Park,
Although every effort have been made in maintaining our stock levels, unfortunately we cannot guarantee 100% accuracy, in cases where we are unable to supply we will notify you as soon as we are aware of the issue.